Passive-aggressive system notifications disempower users
Give users the ability to escape any system notifications, with no strings attached. Notifications should respect users’ freedoms. And no more daily nags!
Always reveal and document useful functionality
I can operate my Macbook in “closed-shell” mode but I never knew about it until I accidentally shut my laptop with my external monitor plugged in … and my monitor stayed on, to my surprise.
Provide guides and announcements when removing key product features
Recently the Tables dropdown menu was taken out of Google Docs with no warning, and no user survey was issued to me to discover my work preferences. There’s a better way to make changes.
Android File Transfer behaves badly
I plug in my phone to start charging it. The Android File Transfer app auto-starts on my Mac, and moments later, a popup invades my screen and makes me stop whatever I’m doing. “Can’t access device storage,” it says, along with some other noise. It’s time for a redesign.